Delivery & Returns
Receiving your order
We deliver to the UK, Europe and worldwide, if you have any questions in regards to delivery, please email info@bolinwebb.com or call a representative on +44 (0)1572 868005.
Your custom is very important to us and we endeavour to answer any queries within 24 hours Monday to Friday.
| Country | Cost | Times | Courier & Customs |
| UK Next Day | Free on orders over £80 £5 for orders under £80 |
Next Day | Order by 2pm Monday - Friday for next working day delivery. *Address exclusions apply. |
| Europe | €15 | 4-7 Working Days | Delivered Duties Paid (DDP) |
| USA | Free | 2-5 Working Days | Delivered Duties Paid (DDP) |
| Rest of World | £25 | 7-10 Working Days | Delivered Duties Paid (DDP) |
*Prestige Razor Sets can take an additional 2 days to deliver as these are made to order.
Christmas Delivery:
Christmas delivery times may be delayed due to UK postal strikes. The above delivery times are estimates, but cannot be guaranteed in current circumstances.
Refunds And Returns
Bolin Webb will refund or replace all un-used purchases within 14 days of the date of purchase. Please follow the process below to return a product.
- Let us know you wish you to return a product by emailing us on info@bolinwebb.com. Remember to include your Order # and reason for return.
- Send the item back to the address provided within 14 days of notifying us of your intention to return – we recommend sending your product recorded delivery just in case anything goes missing.
- On receipt of the product, we will refund your purchase and send an email to confirm this.
Guarantee
Each razor comes with a 2 year-guarantee. The guarantee is against any mechanism or assembly failures but does NOT guarantee against issues with paint or finish. If you are experiencing a problem with your razor and have any questions. Please get in touch via email using info@bolinwebb.com.
Exchanges
If you wish to exchange a product for any reason, please return your item within 14 days by following the standard returns procedure above. We will exchange on receipt.
If you have any questions in regards to refunds, please email info@bolinwebb.com or call +44 (0)1572 868005
Please Note: Bolin Webb are unable to cover the cost of returns unless there is a fault with the product or error with the order.
